Our Commitment to Quality
Hardware Specialty has 6 Quality Assurance facilities strategically located throughout the United States and Asia. (Marlborough, MA - Long Island City, NY - Atlanta, GA - Denver, CO - El Paso, TX - Hong Kong, China). Our staff of Quality Assurance experts has over 80 years of combined experience in quality, fasteners, electronic components and customer service.
All Hardware Specialty locations meet or exceed the requirements of the following:· AS9120 - Quality Management System (Marlborough, MA)
· ISO 9001 - Quality Management System
· ISO 14001 - Environmental Management System (Blackwood, NJ)
These international standards provide a benchmark to gauge our efforts and to formally communicate to our business partners our commitment to continual improvement and customer satisfaction. The rigorous certification process requires clear senior management commitment, a compelling statement of policy, documented procedures and regular management review.
Our computer system maintains the integrity of each manufacturing lot received at our facilities assuring perpetual traceability, and it also maintains all paperless inspection records, calibration records and our Supplier Rating Program.
Hardware Specialty has earned the status of "Certified Supplier" with several of the world's top military and commercial OEM's. A proud partner to the military, feel free to view Hardware Specialty's Military Approvals.
With a history this rich in quality, we are very comfortable operating within the strictest quality guidelines. For further information on our Quality Assurance program, please contact us.