Privacy Policy




Hardware Specialty Co., Inc. (the “Company”) is committed to protecting your privacy online.  This Privacy Policy (the “Privacy Policy”) describes the personal information we collect (the “Personal Information”) at and other related websites operated by the Company (collectively, the “Platform.”) Personal Information means any information that may be used to identify an individual, including, but not limited to a first and last name, a home or other physical address, a telephone number or other contact information, demographic information, credit card information, an email address, a physical location, and IP addresses and locations. The terms of the Privacy Policy are incorporated into, and considered a part of, the Terms of Use.

Visitors and any users of the Platform are referred to as “user”, “you” and “your” and the Company is referred to as “we”, “us”, and “our.” 

The Platform provides Users with access to, and the ability to purchase certain fasteners and electronic hardware (“Products”).  Use of the Platform, including all materials presented herein and all online services provided by Company, is subject to the following Privacy Policy.  This Privacy Policy applies to all site visitors, customers and all other users of the Platform.  By using the Platform, you agree to this Privacy Policy, without modification, and acknowledge reading it.  The Platform does not authorize persons under the age of 18 to register for the Platform.

Information We Collect

You can view certain components of the  Company’s Platform without telling us who you are or revealing any Personal Information about yourself, provided however, that the Company reserves the right to, in the future, make access to these components contingent on your providing the Personal Information required to access other components of the Platform. The Personal Information we collect is generally used to process your requests or transactions, develop a custom program to suit your needs, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better. The Company may use Personal Information provided by you in order to communicate with you about your interest in the Company’s Products.

Unless receiving your permission to do so, or otherwise being instructed by you to do so, the Company will not share your Personal Information with any third party other than third party payment processors (including banks) and then only subject to such third payment processor’s covenant to keep your Personal Information confidential and not to share it under any condition without your express permission.

Notwithstanding the foregoing, the Company may disclose specific Personal Information upon governmental request, in response to a court order, when required by law or regulation, to enforce our corporate policies, or to protect our or others’ rights, property, or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.

The Company may also collect aggregated data, which is data from which the identity of an individual cannot be determined (“Aggregated Data.”) Aggregated Data does not constitute Personal Information. Aggregated Data is data we collect about a group or category of Products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a Product or service may be collected and combined with information about how others use the same Product and/or service, but no Personal Information will be included in the resulting data. Aggregated Data helps us understand trends and customer needs so that we can better consider new Products and services, and tailor existing Products and services, as well as the Platform, to the desires of our users. Aggregated Data also helps us to administer the Platform and personalize your experience by improving customer service. Aggregated Data may include, but is not limited to, information about your internet service provider, browser type, domain name, geo-location, IP address, the web site or other source that referred you to us, the Products viewed and/or purchased, the web pages you request, the date and time of those requests and the relevant entry and exit points. Since it is not Personal Information, the Company uses Aggregated Data, as appropriate, without restriction.

Additionally, we may send cookies to your computer or mobile device in order to improve our Platform. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Platform User. Most internet browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password, as applicable, to gain access to certain parts of the Platform. If you prefer that your browser does not store this cookie information, there is a simple procedure that allows you to deny or accept this feature. In order to "opt out" of the benefits of cookies, you can manually delete your cookies by following the instructions contained in the "Help" section of your browser.  Doing so, however, may prevent use of some of the Platform.

The Platform may contain links to third party websites or platforms.  Unless otherwise stated, this Privacy Policy only covers information that we collect from you on the Platform. Any link to the Platform will be covered by the privacy policy of the originating platform. You acknowledge that the Company cannot make any guarantees as to the policies of any third party.


Wherever your Personal Information may be held by the Company or on its behalf, we intend to take reasonable and appropriate steps to protect that Personal Information from unauthorized access, disclosure, loss, misuse, or modification. This also applies to our disposal or destruction of Personal Information.  However, you acknowledge that the Personal Information you voluntarily share could be accessed or tampered with by a third party.  You agree that we are not responsible for any intercepted information shared through our Platform without our knowledge or permission.  Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.  You agree to notify us of any breach of security or unauthorized use of your Personal Information.

International Users

By choosing to visit the Platform or otherwise provide us with any information, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the State of New York and the adjudication of any disputes arising in connection with the Company or the Platform or the Products will be in accordance with the Terms of Use.

How You Can Delete Your Personal Information

If you no longer wish to use our Platform, we will, upon written request, remove your account Personal Information from our records, provided however that we may retain historical sales and other transaction records that include some of your Personal Information.  You may opt out by clicking this link and providing the required information.

Contact Us

Changes to This Policy

Protecting your privacy online is an evolving area, and the Company’s Platform is constantly evolving to meet these demands. We reserve the right to update this policy at any time. If we decide to change our privacy statement, we will post a new statement on the Company website and change the date below. Therefore, we encourage you to check the date of our Privacy Policy whenever you visit the Company’s website, to ensure you are current with our Privacy Policy terms.

Last Updated:  April 14, 2022